We’re Making a Difference


 We care about the impact we make on our environment and are proud to have attained a Three Green Key Rating, a distinction awarded by the Hotel Association of Canada for our green strategies.

We continue to review and evolve our policies as part of our ongoing commitment to reduce our environmental footprint, and participate in forward-thinking initiatives.


The Norwood Hotel has been awarded a Three Green Key rating with the Hotel Association of Canada. Our hotel has taken significant steps to protect the environment. Strong environmental programs, best management practices, training programs, and engineering solutions have been implemented which have benefited the environment and the local community.


The Norwood Hotel is committed to environmental sustainability through our environmental practices and by promoting awareness and education within our community and our hotel. We recognize the impact of our operations on the environment and we are focused on being an increasingly efficient green hotel.

Our commitment:

  • Compliance with related environmental legislation and take a proactive approach towards future obligations
  • Conservation of natural resources and materials through responsible use throughout our facility while avoiding unnecessary use of hazardous materials
  • Promote awareness and educate employees and guests on our environmental commitment and encourage environmental responsibility
  • Purchase and use environmentally responsible products where possible while maintaining a high quality of service to our guests
  • Strive to continually improve our environmental performance and minimize our impact of our operations by measuring our current performance and examining new practices

Ben Sparrow

CEO Sparrow Hotels



  • All Paper, Cardboard, Glass, Plastic, Cans, Toner Cartridges
  • Unusable linens, unclaimed lost and found items and are donated
  • Gift Cards are made of recycled content
  • Food scraps are composted
  • Used cooking oil is recycled

Energy Savings

  • Linen reuse program to reduce Laundry energy
  • Building features energy efficient lighting, water conserving fixtures and a temperature conservation program
  • Lobby & Restaurant lights dimmed in evening to save energy and create ambience
  • Electrical equipment is shut off when not in use


  • Focused use of electronic versions of brochures, information and marketing materials instead of paper
  • All paper products contain recycled content and use vegetable based inks
  • Take out containers, cups, amenity packaging made from biodegradable and compostable materials
  • Guestrooms feature in room recycling boxes in guestrooms & reusable canvas laundry bags
  • Environmentally friendly guestroom amenities used and only refilled when 50% used
  • Cleaning products are green approved and are dye and fragrance free
  • Newspapers are available to guests on request only
  • Whiteboards are available instead of paper flip charts
  • Condiments offered in bulk instead of individual packaging
  • Local and organic food sourcing
  • We work with suppliers that share our vision on environmental sustainability wherever possible